Consent Form

Consent Form

This Agreement ("Agreement") is entered into between PsyCan Manovaha Pvt. Ltd. (referred to as "PsyCan", "we", "us", or "our"), located at B-33/34, Krishna Puram, Behind Birla Mandir, Mathura, Uttar Pradesh, 281003, and the mental health practitioner, psychiatric consultant, or psychologist (referred to as "Practitioner", "you", or "User") accessing or using the PsyCan platform (“Platform”).

By using our platform, you agree to engage in online sessions with trained and certified professionals through secure online channels. You acknowledge that online mental health services are a form of telehealth and are subject to the same standards of confidentiality and professional ethics as in-person therapy.

Confidentiality and Privacy

Your privacy is of utmost importance to us. Recorded sessions, if applicable, are stored securely and encrypted to prevent unauthorized access. The information shared during your sessions is confidential, except in cases where:

There is a legal obligation to report harm to yourself or others.

A court order mandates disclosure.

You provide explicit consent for specific disclosures.

Consent for Video Recording

For quality assurance and record-keeping purposes, your online sessions may be recorded. These recordings will be securely stored for 6-12 months and only be accessed within the limits of applicable laws and ethical guidelines. We ensure that these recordings will not be shared with third parties without your explicit written permission, unless required by law.

By signing this form:

You grant consent for your online sessions to be recorded.

If you decline consent to recording, you accept the following conditions:

In case of disputes or quality concerns, the absence of recordings may limit the ability to resolve such issues.

Alternative documentation methods, such as detailed notes, will be utilized.

Voluntary Participation and Withdrawal

Your participation in online therapy and consent to recording is entirely voluntary. You may withdraw consent to recording any sessions prior to the session. Please note that withdrawing consent may impact the availability of certain services.

Assumption of Responsibility

If you decline video/audio recording:

You accept responsibility for any limitations this may impose on your therapy experience.

You acknowledge that disputes or grievances may be harder to address without documented evidence of the sessions.

Acknowledgment and Agreement

By signing below, you confirm that:

1. You have read and understood the terms of this consent form.

2. You consent to participate in online sessions.

3. You agree to the recording of therapy sessions (or acknowledge the implications of declining recording).

If you have any questions or concerns, please discuss them with PsyCan customer care before signing this consent form.